The Future of Corporate Culture, Salsa Lovers, and Pet Parents: A human-centered approach to employee engagement.

As we look to evolving corporate culture in the post-DEI era, the biggest challenge in future-proofing an truly inclusive culture and ensuring platforms like Employee Resource Groups (ERGs) across Corporate America remain available as a source for development, growth, networking and opportunity is making these initiatives resilient to divisive public opinions. The work we are called to lead is to actively, intentionally, and purposefully expand the mission and essence of ERGs and BRGs to start building inclusivity from the inside out, promoting allyship outside traditional boundaries.

Think about it. The mother of a veteran can offer invaluable insights to a Veteran ERG. So does a military spouse or the child of a servicemember, even if they haven’t served themselves.

Yet, many ERGs remain exclusive, often focusing on the demographic they were created to support. It is time for employee-centered corporate functions to reimagine employee experience and engagement, particularly the ERG programs, to be more inclusive of diverse perspectives. Leaders should empower ERGs to expand beyond their traditional boundaries and mission to redefine themselves as communities of people who can relate to their affinity through different parts of their multidimensional lived experiences.

For ERGs to succeed in the long run, they must create space for intersectional connections. These connections will, in turn, help create community, foster belonging, and bring people together across the entire organization, strengthening their corporate culture.

Two key principles are crucial for this transformation:

1- ERGs as Social Objects: Jyri Engestrom’s concept refers to an “object”—tangible or not—that creates a human connection between two people because it creates meaning, gives purpose, and fosters community. ERGs can be social objects that bring the employee base together, provide a true sense of belonging, and give them purpose while strengthening the company’s culture.

2- Embracing a Multidimensional Workforce: Today’s workforce must be considered beyond demographics. It is about understanding employees as multidimensional, including their interests, experiences, and perspectives. It is going beyond gender, race, ethnicity or disability status and leveraging the connections employees can have based on common intersectional areas of life they share that the power of real inclusion can propel a corporate culture forward. ERGs should evolve to reflect this complexity. Instead of viewing employees solely through the lens of their demographic identities, we should tap into the shared life experiences that bring people together across different backgrounds and create community among them.

This is where the future of corporate culture lies: people aligning around an affinity group that transcends traditional categories. Think about a group of “Salsa Lovers” or “Pet Parents” brought together by their shared interests and passions, creating culture through their affinity as a solid social object that gives them purpose and connects them to the broader business goals.

This approach is not about erasing existing communities but about enriching them with new perspectives. By broadening the scope of ERGs to include diverse viewpoints and experiences, companies can create a culture that is more inclusive and representative of the consumers they serve and, thus, more productive and valuable from the shareholders’ perspective.

The future of ERGs is in creating spaces where intersectional connections thrive, making corporate cultures more vibrant and aligned on a shared sense of purpose that drives personal fulfillment and business growth. Let’s embrace the opportunity to connect across boundaries and cultivate a workplace that truly reflects the world we live in.
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